Privacy Policy

This policy explains what information Concepts Central Support ("we") collects through ccentralsupport.com and how we use it. It covers this website only. Our services for agencies are governed by our written agreements with each agency.

What we collect

When you send the contact form, we receive the information you enter: your name, agency name, role, email, phone number, agency size and type, the services you're interested in and your message. We do not ask for, and you should not send, any patient or caregiver information through this website.

How we use it

We use the information you provide to respond to your inquiry, prepare a quote and follow up about our services. We do not sell or rent that information, and we share it only with the providers that host this website and deliver our email, who may process it only for that purpose.

Technical information

Our hosting provider may process technical information, such as IP addresses, requested pages and access times, to deliver and protect the website.

Local storage

The launch checklist in one of our guides saves your selections in this browser so they remain available when you return. We do not receive those selections. You can remove them by clearing this site's browser data.

Cookies and analytics

We use Google Analytics to understand how visitors use this website, such as which pages are viewed. Google Analytics sets cookies and processes technical information, including IP addresses, for that purpose. We do not use advertising cookies.

How long we keep it

As long as needed to respond and follow up, and no longer than two years unless you become a client.

Your choices

You can ask us to see, correct or delete the information you sent us by writing to info@ccentralsupport.com.

Security

The form is sent over an encrypted connection. No method of transmission is perfectly secure, which is one more reason not to include sensitive information in your message.

Children

This website is intended for businesses and is not directed to children under 13.

Contact

Concepts Central Support · 2895 Hamilton Blvd, Suite 106, Allentown, PA 18104 · info@ccentralsupport.com · (484) 894-7888